AOL has announced today that their feedback loop will be switching over to the ARF format - only. This means that if you are an email sender of any volume, it's time for you to start being able to deal with ARF format spam reports if you aren't already.
It is never ok to repurpose someone's email address - especially by putting it on a mailing list - without their express permission. Even if it were ok (which it isn't), it will cause the recipient to mark your email as spam, and that in itself, when it happens enough, will cause your email to get blocked.
Here's a fun "what if" game, play along with us: What if the boss gave you $10,000 to improve your brand's email marketing ROI? How would you spend it? What would you do? Well, for us that was a no-brainer. But before we tell you how we would spend that $10k, and why, let's cover some basics.