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Feedback Loop Reports (FBL Reports)

We Take Your FBLs and Give You Just the Facts!

Spam complaints can kill your email deliverability, and get you sent to the junk folder faster than just about anything else. Even legitimate email senders get spam complaints on a regular basis, which is why ISPs now let email senders signup for their “feedback loops”, where the sender gets a copy of each “this is spam” complaint.

It’s a Lot of Work!

But staying on top of those complaints, and removing the people who don’t want your email from your mailing list, can be a time consuming task. And that’s assuming that you can even find that information in the complaint!

Each ISP has a different format for the spam complaints they send you through their feedback loop system, and if you are a volume email sender it can take hours to parse through each one of those feedback loop emails, trying to figure out who complained, and what they complained about, and what their email address is to remove them from your mailing system.

Let Us Do it For You!

Now you can let us do the heavy lifting! It’s as easy as forwarding your Feedback Loops to us! Then, instead of having to dig through hundreds of spam complaints from ISPs to find out who to unsubscribe from your mailing lists, we compile it all for you into one easy-to-read, plain English report for you every day, available in plain text, XML, or CSV files!

We are already helping many senders to stay on top of their ISP feedback loops and complaints, and to see in an instant how many complaints they are getting from each ISP.

And There’s More!

We also tell you at a glance which subject lines, “From:” addresses, and IP addresses are generating the most spam complaints! That means that in addition to improving your email deliverability by immediately being able to remove the people who mark your email as ‘spam’, you can actually determine – instantly – when a subject or “From:” address is causing people to mark your email as spam!

The Numbers Don’t Lie

The data that can be gleaned from your Feedback Loop Reports is real-time, empirical data of the most valuable kind. Yet far too few email senders even realize the gold that is in there. Why pay a costly consultant hundreds or thousands of dollars to guess at what your users want, when your users are telling you, right there in your feedback loops? It’s all right there in black and white. Let us harness the power of that information for you!

Improve Your Marketing Response Rate Overnight!

In fact, being able to see the same day how people respond to your subject lines has turned out to be a very interesting fringe benefit of our FBL Reports service. Your users often decide whether to open your email or hit “this is spam” based only on the subject line! We’ve had customers who have discovered that the killer headline they sent out really was a killer – it was killing their delivery to the inbox because everybody thought it was spam and hit the “this is spam” button! The very next day the same email with a new, improved subject line got a very different response!

It’s That Easy!

Our daily Feedback Loop Reports tell you:

  • How many complaints you received for the day, per ISP
  • The number of complaints per subject
  • The number of complaints per “From” address
  • The number of complaints per IP address
  • The unique ID of each email which generated a complaint (this helps you identify and remove complaining recipients)
  • Where possible, the email addresses of those who complained (this helps you identify and remove complaining recipients)

And There’s Even More!

Included free with your daily Feedback Loop Report is a second report, which tells you how many complaints you received at each ISP over the course of each of the past 30 days, so that you can track your complaint trends! This tool alone is invaluable for maintaining optimum and consistent deliverability with the ISPs!

FBL Reports are provided FREE to our SuretyMail Email Marketing Reputation Certification Customers!

Want the FBL Reports, but also want the full benefit of SuretyMail Email Reputation Certification? Great news! FBL Reports are included free with SuretyMail Certification! Apply now!

Or use Our 5-Minute Sign Up and Get Our Money Back Guarantee!

Best of all, it takes less than 5 minutes to sign up! All you have to do is forward your feedback loops to us; we take care of all the rest!

For less than the cost of a cup of coffee a day, you can have all of this amazing information delivered right to your inbox. Subscription to our Feedback Loop Reports is $75.00 per month. And there is no time commitment! You can discontinue the service at any time. And, of course, our FBL Reports service is covered by our famous SuretyMail guarantee: if at any time you decide that you are not satisfied with the results you get from our service for any reason, just let us know and we’ll refund your fee for that month 100%!

Sign Up Now!

Sign up now! Upon signing up you will be given a personal email address to which to forward the feedback loops that you are getting from the ISPs! And that’s all you have to do!

Not getting all of the ISP feedback loops yet? We can help you!

So what are you waiting for? Sign up now and get your first Feedback Loop Report today!

Sign up for Feedback Loop Reports
($75.00 per month, month to month)

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